Feedback/Complaints

To continuously improve our performance, we value feedback, compliments and complaints regarding our services and performance.
We aim to respond to correspondence received within 14 days and advise clients about the outcome of a complaint and the action being taken. To ensure that prompt action is taken, please direct your correspondence to the appropriate area, as listed:

Business operations feedback/complaints should be referred to the following

Land and Property Information
Executive Officer to the General Manager
Land and Property Information division
Land and Property Management Authority
GPO Box 15
Sydney NSW 2001

Crown Lands
Coordinator, Client Services
Crown Lands division
Land and Property Management Authority
PO Box 2185
Dangar NSW 2309
Submit Crown Lands feedback/complaint online

Soil Conservation Service
Manager, Financial and Administrative Services
Soil Conservation Service division

Land and Property Management Authority
PO Box 3935
Parramatta NSW 2124

Serious complaints and all other feedback/complaints should be referred to:
Corporate Governance Officer
Land and Property Management Authority
PO Box 252
Parramatta NSW 2124